COMBINED DATA EFFICIENCY

Automating solutions and building capacity leads to increased reporting velocity and production output.
Goodwill
  • THE PROBLEM
Goodwill-Easter Seals manages their retail operations with a variety of software solutions, manually tracking and maintaining data in disjointed locations. Data teams are responsible for gathering data from various departments and auditing & aggregating to make it possible to distribute weekly reports (per individual requests) to various business leaders.

They wanted a solution that could automate the collection and reporting process to help them more easily and efficiently identify key issues. They wanted the solution in place in a month to be ready for the new year.

  • THE SOLUTION
Search Discovery designed a data automation solution using Domo’s easy-to-use built-in connectors and Magic ETL transformation. Both were big pluses for Goodwill-Easter Seals, as they were short on technical resources.

We trained them on the basics of card building in the second week, so they could bring all the pieces together and be ready to roll out to key stakeholders for the new year.

  • THE BUSINESS IMPACT

Domo and Search Discovery enabled Goodwill-Easter Seals to answer key business questions and uncover new insights about the business that were not known before.

IT displays real time updates to ticket processing on live screens across company.

Daily

reporting velocity

10%

increase in production output
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