SDI Survey ToolExtension for Launch, by Adobe
Many companies look to capture voice-of-customer data so that it can be merged with other behavioral data. Now with the SDI Survey Tool Launch Extension, deploy surveys to customers and send non-PII response data to Adobe Analytics.
The SDI Survey Tool allows organizations to create and deploy client side surveys using Launch. Supported survey types include:
- Multiple Select
The extension broadcasts data so it can be sent to Adobe Analytics or any other destination through Launch.
The benefits of the SDI Survey Tool include:
Understand Customer Needs – Deploy customer surveys to understand how they are understanding content and the site structure as well as understand how was their support experience.
Integrated Data – Easily send response data to Adobe Analytics or elsewhere so the voice-of-customer data is automatically married with other behavioral data.
How To Get Your Hands On It
Reach out the team here at Search Discovery.