Leverage Your Call Center Customer Service Data with Machine Learning Pipelines
Rob Eidson, Senior Business Intelligence Manager
DATA ENGINEERING
Companies who want to use data to transform their business experience many challenges that lead to a lack of trust in their data. Our solutions for collecting, integrating, storing, and automating your data will help you simplify, automate, and give confidence to your business.
WE EMPOWER YOU TO:
- Align your vision to help you overcome obstacles and use data with purpose
- Build your technical capabilities to transform and integrate your data
- Gain insights to analyze and automate your data
- Enable robust, scalable, innovative solutions to achieve your executable data strategy
SUCCESS STORIES
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SERVICES AND SOLUTIONS
Data engineering provides data integration, data warehousing, design, development, and implementation support for our go-to-market services and solutions. This capability spans many areas including:
- Data Architecture & Strategy
- Data Integrations
- Data Warehousing
- Customer Data Platforms
- Big Data Platforms
- Machine Learning Pipelines
FEATURED OFFERINGS
ENHANCED CUSTOMER PROFILE SOLUTION
Customize your Sales Cloud with Data from Google Analytics: increase your closing ratio with new insights for Salesforce leads.
ADOBE DATA PIPELINE
Search Discovery has developed a fully-automated data pipeline—the perfect way to extract data from the Adobe Data Warehouse to your CRM.
Search Discovery has developed a fully-automated data pipeline—the perfect way to extract data from the Adobe Data Warehouse to your CRM.
APPROACH
Our approach ensures you are collecting the data you need and empowering your teams with trusted data solutions. We help you design, implement, and support data technology solutions that enable your overall data strategy and business objectives.
ARCHITECT
Develop a strategic plan, empower your technology, and design scalable, robust, innovative solutions to achieve your desired outcomes.
IMPLEMENT
Build, test, and deploy the solution, which may include data architecture and strategy, data integrations, data warehousing, customer data platforms, big data platforms, or machine learning pipelines.
SUPPORT
Engineering support for live implementations, including support for your BI platform with implementations including Domo, Power BI, Datorama, Tableau, and Data Studio. This empowers you to activate your data across departments for intelligent business-wide solutions.
EVOLVE/ENHANCE
Evolve or enhance the solution and optimize the performance of tools as your organization’s needs change and mature.
LATEST INSIGHTS
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Jayesh Patil, Data Solutions Architect
YOUR DATA ENGINEERING CHALLENGES SOLVED
Ready to get your mitts on all your relevant, high-quality, integrated accessible data?
